Shipping policy
Processing Time
All orders are processed within 1–5 business days after payment confirmation.
Processing times may vary during:
-
High-demand periods
-
Sales events
-
Holidays
-
Product launches
Customers will receive order confirmation and shipping updates via email.
Shipping Time
Estimated delivery times:
-
India: 3–10 business days
-
International Orders: 7–21 business days
Delivery times are estimates only and may vary depending on:
-
Courier services
-
Customs clearance
-
Weather conditions
-
Remote delivery locations
Shipping Charges
Shipping charges are calculated at checkout unless free shipping promotions are active.
RANIZ Store reserves the right to modify shipping fees at any time.
Order Tracking
Once an order has been shipped, customers will receive tracking information via email or SMS where available.
Delayed or Lost Packages
RANIZ Store is not responsible for delays caused by:
-
Courier partners
-
Customs processing
-
Natural events
-
Incorrect customer information
If a package appears lost, customers should contact us within 7 days of the estimated delivery date.
Incorrect Address
Customers are responsible for providing accurate shipping information.
RANIZ Store is not responsible for orders shipped to incorrectly entered addresses.
Additional shipping charges may apply for returned packages or reshipments.
International Duties & Taxes
International customers may be responsible for:
-
Import duties
-
Customs taxes
-
VAT or local charges
These charges are determined by the destination country and are not controlled by RANIZ Store.
Damaged Items
If a product arrives damaged, customers must contact us within 48 hours of delivery with:
-
Order number
-
Photos of the product
-
Photos of packaging
We will review the issue and provide an appropriate resolution.
Contact Information
For legal inquiries, business communication, shipping support, or copyright concerns, contact:
RANIZ Store
Email: support@ranizofficial.com
Website: www.ranizofficial.com